We believed XignCode and did not do that. What we should have done is monitor and double check the accounts. Therefore, the accounts are potentially hacker accounts, and they were banned. The accounts showed the exact same patterns, the patterns of hacker accounts in the past. The game files were inappropriately modified by some other program running on the players' device. The accounts on the list were one of the following. We asked for some more clarification on the situation. We asked the XignCode team if the accounts were actually users of illegal programs. Thus, the accounts were banned to prevent further harm to the game.Īs so many accounts were being banned, we also had some questions about the situation. When we received the list from XignCode, we have acknowledged the accounts as the actual users of hack/cheat programs. XignCode has detected suspicious hacking activities on those accounts. Recently, there have been many players getting permanently banned for the usage of an unauthorized 3rd party program.
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